Klarna CEO Sebastian Siemiatkowski previously said its AI assistant was already doing the work of 700 full-time customer ...

Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial intelligence replaced 700 workers. At such a critical moment in US history, we need ...

Boss Sebastian Siemiatkowski told the BBC the job cuts would mean Klarna could pay its remaining workers more. But he said the government needed to think about what to do about AI, which he ...

Artificial intelligence is also playing a growing role in these layoffs. Klarna's CEO revealed that the company has cut 40% ...

Klarna’s CEO says that AI is already as smart as any human worker ... and may be more vulnerable to job cuts—are especially afraid. About 62% of Gen Z staffers think AI will replace their ...

The CEO of payments company Klarna has warned that AI could lead to job cuts and a recession. Sebastian Siemiatkowski said he believed AI would increasingly replace white-collar jobs. Klarna ...

Siemiatkowski has suggested that the AI job cuts have led to “lower quality” customer service and is backpedaling by vowing to hire more humans. The executive recently announced at Klarna’s ...