TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

NEW YORK, May 14, 2024 (GLOBE NEWSWIRE) -- Verizon (VZ) is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves its customers. In ...

Verizon’s recent customer experience investments, including MyPlan personalization and the Verizon Access loyalty program, are helping it fuel growth. The company plans to further develop its ...

Leveraging AI, Verizon intelligently pairs customers with the most suitable customer care representatives based on their specific needs. This AI-driven matchmaking enhances the customer experience ...

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

Telecommunications giant Verizon (NYSE:VZ) reported Q2 CY2025 results , with sales up 5.2% year on year to $34.5 billion. Its GAAP profit of $1.18 per share was 1.5% above analysts’ consensus ...

Key Points Verizon reported strong second-quarter results. The company is producing meaningful excess free cash flow after ...

Las Vegas, Nevada – Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) technology – ...

Hans E. Vestberg, Chairman & CEO, reported "strong second quarter" performance, highlighting that "wireless service revenue of $20.9 billion" was up 2.2% year-over-year and adjusted EBITDA reached $12 ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated solely to creating the best experiences for customers ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated sole ...