Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, ...

Judd Antin has held leadership roles at Airbnb and Meta. These are 4 strategies he used to help him influence C-Suite leaders ...

The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

Airbnb also plans to invest into its relaunched Experiences business as a growth driver. "On May 13, Airbnb will go beyond ...

Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...

CEO Brian Chesky cited international expansion as a potential big driver of growth during the company’s earnings call on ...

Jensen Huang avoids one-on-ones entirely, Brian Chesky warns they can turn into therapy sessions, and Jamie Dimon calls distracted behavior “disrespectful.” Meanwhile Jeff Bezos embraces the ...

American cities are cracking down on Airbnb — so it's expanding overseas. Airbnb has its sights set on global domination. In earnings calls this year, its cofounder and CEO, Brian Chesky, mapped ...