In response to mounting criticism and regulatory changes, Ticketmaster has overhauled its ticket purchasing process. This ...

We're still standing. We're not going away. Swifties are more united than they've ever been,’ the Swifties’ lawyers insist.

A Biden administration ban on so-called “junk fees” took effect Monday. In response, Ticketmaster said it will start ...

The Biden-era "Junk Fees Rule" is now in effect. See what that could mean for your next hotel stay or concert experience.

Ticketmaster embarrassingly botched Taylor Swift ticket sales in 2022, and it was after that fiasco that demands really ...

There's nothing companies love more than springing hidden fees on customers right before they finalize a purchase, and ...

The Federal Trade Commission's rule requiring ticket sellers and short-term lodging to disclose charges upfront went into ...

Taylor Swift fans were back in court Thursday in their fight against Ticketmaster over its ticket-purchasing process.

Additional charges and hidden fees have become a common part of the ticket-buying experience, but those days may now be over.

The company now says that “the price you see up front is the price you pay” with the caveat that the price is before taxes.

Ticketmaster said Monday’s changes would bring North America in line with the rest of the world, where full ticket prices typically are displayed as soon as customers start shopping. SeatGeek, a ...