On July 24, the DMV will close offices statewide to re-train employees on customer service skills and better prepare them to process REAL ID transactions.

People across California are standing in line at the Department of Motor Vehicles to check an important item off their 2020 to-do list.

The Department of Homeland Security notified officials at the California DMV in November that its process for verifying residency before issuing identification cards — including driver’s ...

The DMV issues almost 3.5 million REAL ID cards that don't meet federal rules. Now it's trying to fix the problem. Residents who got the new California REAL ID are learning that some may not be valid.

Have questions about the Real ID system? You're not alone. That's why 7 On Your Side brought in representatives with the TSA and DMV to get you the information you need.

California DMV sends woman Real ID card with photo of her wearing mask A Sacramento woman received her new California Real ID in the mail, but it had a picture she wasn't expecting.

The REAL ID debacle illustrated larger concerns about the way the DMV operates. State officials should prioritize upgrades to the DMV's customer service and communication, so the experience ...