Southwest Airlines Just Did One of the Worst Things Any Company Can Do
A ramp agent directs a Southwest Airlines Boeing 737-800 airplane in to a gate at Baltimore-Washington Airport. Photo: Getty ...
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Southwest puts a freeze on corporate hiring and employee rallies
CEO Bob Jordan said, "Every single dollar matters as we continue to fight to return to excellent financial performance." ...
All Great Leaders Know It: Let Your Employees and Customers Tell You What to Do
As an act, listening communicates respect and partnership. It signals that you value input, care about concerns, and are committed to collaboration. If you’re genuine, these signals set the tone for a ...