Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...

What if instead of walking out on jobs that don’t provide work-life balance, Gen Z and millennial workers should leave the ...

OpenAI is beginning to phase out it relationship with Scale AI, a once-critical data partner whose founder has just defected ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions ...

Alexandr Wang said there were two things he never delegated, even as he ran one of the hottest data labeling companies in ...

OpenAI, xAI, and Google are putting the brakes on their work with Scale, and more performant competitors like Surge are ...

Google, OpenAI, and xAI halted some Scale AI projects following Meta's investment announcement, leaving contractors ...

Alex Ratner was trying to get in a few hours of work after putting his kids to bed when news broke that Meta Platforms Inc.

Perhaps the most important principle for technology leaders overseeing large migrations is adopting a "trust but verify" ...

The role of social media in marketing has never been bigger or more demanding. As platforms have evolved, so too have their ...