Pet wellness plans offer a practical and cost-effective way to manage your pet’s preventive care. Here are the top pet ...

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

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ChargePoint now offers home installation with the purchase of its Level 2 home EV chargers in the US, so I got a quote – here ...

One year into its existence, the Israeli Hug Center has evolved into an full-fledged organization with three staffers.

The Alabama Law Enforcement Agency has issued an emergency missing child alert for a 12-year-old boy from Bayou La Batre.

Find efficiencies by ensuring agents and managers are following call center best practices. It costs nothing, and the gains ...