Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Criminals are using stolen email addresses to distribute malicious OAuth Apps These apps steal sensitive data and redirect people to phishing pages The pages steal login credentials and deliver ...

Protect your business from data breaches with Microsoft 365. Explore layered security frameworks and governance strategies ...

Get to know Kevin Tupper, the new chief architect of AI transformation and federal AI evangelist at Microsoft.