CEO Brian Niccol acknowledges some “mistakes” in the past as the coffee shop giant courted mobile and takeout customers. The ...

Coffeehouse code of conduct: "Our spaces are for use by customers and partners ... overwhelm baristas and increase customer wait times. Buy a drink or get out: Starbucks reverses open-door policy.

Starbucks CEO Brian Niccol wants everyone to know the “third place” is alive and well. It’s a concept the coffee giant has ...

Starbucks CEO Brian Niccol is urging employees to take more accountability and return to the office in the wake of major ...

Starbucks has created a new Coffeehouse Code of Conduct, requiring people to buy something to use the cafe, patio, or restrooms. Starbucks said it hopes the change will improve the overall ...

Starbucks has made changes to its rules about customer engagement - including its policy on complimentary water. Read this ...

Starbucks’ new code of conduct states that store workers may call law enforcement if a person refuses to leave the ...

part of the "Coffeehouse Code of Conduct," is meant to "prioritize our paying customers who want to sit and enjoy our cafés or need to use the restroom during their visit," a Starbucks ...

Starbucks CEO Brian Niccol announced the layoffs in a message to employees on Monday, Feb. 24. The job cuts will affect non-retail support employees, as the coffeehouse chain works to streamline ...

The B.C. Labour Relations Board has found Starbucks ... of the code" and ordered the company to post a copy of the board decision "in a conspicuous location" at two of its coffee shops in Langley ...