News
Madrid-based marketing and communications firm Llorente y Cuenca has acquired a 60% stake in Brazilian customer service and ...
Higher education in Latin America continues to suffer, with only one university from the region securing a spot in the latest ...
Companies in Mexico’s service sector are urging the federal government to reconsider its proposal to reduce the standard workweek to 40 hours.
TP (formerly Teleperformance), the global BPO giant, has acquired Agents Only, an AI-enabled crowdsourcing platform that connects enterprises with certified skilled professionals across the globe. The ...
China is pumping billions into the Caribbean — building roads, wiring digital networks, providing surveillance equipment and deepening ties with governments from Guyana to Grenada. At first glance, ...
Agentic AI appears poised to deliver a far more devastating blow—to the very foundation of the BPO business: labor arbitrage.
While most companies were beginning to tinker with AI tools after ChatGPT’s viral debut in late 2022, iQor already had a 12-year head start. The global business process outsourcing firm known for ...
In January this year, a TaskUs agent in Indore, India, was caught on camera using her mobile phone to snap screenshots of her workstation. What followed was a storm. The BPO launched a full-blown ...
Costa Rica is also drawing concern. While it remains outside the most dangerous tier, its homicide rate has risen from 11.56 in 2015 to 16.6 in 2024. Key port cities like Limón are emerging as major ...
Mumbai-based IT and BPO services firm Hexaware has opened a new delivery center in Chicago, aiming to strengthen its foothold in the U.S. Midwest.
Chile, Uruguay, Costa Rica, Argentina, and El Salvador are the safest countries in Latin America for expatriates, digital nomads, and retirees.
Results that may be inaccessible to you are currently showing.
Hide inaccessible results