KM and AI are a natural team-their combined value can only be expected to increase in the future. As AI-powered technology becomes more integrated with both daily work functions and strategic planning ...

We can talk about these relationships as links. They're not expressed in blue underlined text, and you can't click on them. But they are the relationships among words that matter in any particular ...

There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. AI often needs additional technologies to create guardrails ...

The ability to centralize the knowledge found in the distributed tools, repositories, and databases for KM practitioners is the defining characteristic of today's technologies. Generative machine ...

The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.

We are in the earliest stages of Agentic AI, and, much like the early days of RPA and GenAI, there's a lot of excitement but also a lot of uncertainty. While the potential benefits are enormous- ...

Today's AI has many different flavors and architectures, along with massive amounts of memory and processing capacity. We could probably make better use of this computational power by looking at how ...

In fact, programming has gone through several transformations of this kind already. Programmers went from writing assembler (“Move bit a to memory position b”) to C with its explicit memory allocation ...

This is where LAMs come in. They draw on vast libraries of human-like actions to predict and execute the next logical step. However, this predictive ability comes with limitations. Just as LLMs are ...

The inherent flaw in this approach is that the outcomes are expressed as expected, i.e., average, values, often based on subjective probabilities. The good news is that with recent advances in data ...

But what does “distance” mean in this context? Surprisingly, it’s quite literal: It refers to how closely related words like “king” and “queen” are based on their co-occurrence and contextual ...

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, ...